Yes, You get also support and updates, FOR FREE.
Album DS includes one full year of technical support and updates, you may contact us by phone or email. Emails are answered usually in less than 8 hours and we may even remotely control your computer in order to help you faster. You don't have to worry if you are purchasing the last version because you will ever have the last version. And all this is for free during the first year after your purchase. ( 6 months for additional licenses)
But... what happens once this year has finished ? Well, for a very low anual fee you may renew the support contract and continue enjoying from our services for another year or you may continue using the version you already have. The actual price for this yearly contract is 75 Euros ( + VAT if applicable) and covers until 3 licenses you may have. This price includes also new templates, backgrounds, masks, etc we may release during this year.
Please understand that we can not offer unlimited life time support and updates for free, therefore we recommend you to create a backup of the downloaded files into a DVD as soon as possible. In the worst scenario you only have to reinstall the software and continue working again. If you need to redownload the software from our server you will need to have an up to date support contract, we only keep the last version in our servers. If you haven't renewed the support at time, don't worry, you may use the special renew option and bring your system to the last stand. |
![]() | 2010 - 2008 Hot One Award Album DS 6.1.1 has been honored with Professional Photographer magazine's 2010 Hot One Award. Album DS 5.0 My Designer Edition has been honored with Professional Photographer magazine's 2008 Hot One Award. The Hot One Awards honor the photographic industry's best new products for professional photographers. |